- Casino Food And Beverage Operations Center
- Casino Food And Beverage Operations Services
- Casino Food And Beverage Operations Menu
- F & B Services Tutorial
- F & B Services Useful Resources
- RESTAURANT CONSULTING SOLUTIONS Customized Restaurant Consulting for the Casino, Food and Beverage Industry. There are plenty of consultants who will disrupt your business, intimidate your staff, create a list of problems and identify possible solutions.
- The organisation chart of Food and Beverage Service department should provide a clear picture of the lines of authority and the channels of communication within the department. In a large hotel, the department is headed by the Food and Beverage Director who is assisted by the respective outlet managers / Asst.
Foxwoods Resort Casino® has named Jens Baake Vice President, Food and Beverage. Baake comes to Foxwoods from Ameristar Casinos where, as head of hospitality, he helped improve profitability and elevate JD Power guest experience scores.
- Selected Reading
Food and Beverage Service operations involve a multitude of activities which engage the staff right from purchasing raw material, preparing food and beverage, keeping the inventory of material, maintaining service quality continuously, managing various catered events, and most importantly, analyzing the business outcomes to decide future policies.
Let us look into the operations involved in F&B service −
Product Cycle in F&B Service
The purchasing department in F&B Services is responsible for purchasing, storing, and issuing the supply of raw food items, canned/bottled beverages, and equipment. The following is a typical product purchasing cycle −
The purchasing department works with accounts department to keep the information on allocated budget and balance budget.
The following factors influence purchasing −
- Size of F&B Organization
- Location of F&B Organization
- Availability and Size of Storage Space
- Organization Budget and Policies
- Availability of the commodity due to season
Purchasing Product
The purchaser is responsible for purchasing a product. He studies the market, and analyzes and selects suppliers, wholesalers, and the contemporary market prices. He then liaisons with suppliers and wholesalers to get good material at fair price and purchases the required commodities by following appropriate purchase procedures.
Receiving the Product
The receiver receives the products from the suppliers. He checks the product for right quality and quantity. He deals with the delivery personnel from the supplier’s end and signs on the related receipts.
Storing and Issuing the Product
The store men carry out the task of storing received supply and issuing it to respective departments. They update the stock database, and manage old and new material in the stock. They also keep record of stock to the latest date.
Preparing and Presenting an F&B Product
This includes preparation of various food items and fresh beverages. The cooks prepare various foods and the bar tenders prepare cold beverages such as mocktails and cocktails. They also make the dish most presentable by arranging food on platter and decorating it in an attractive manner. The beverages are also decorated by using fruit slices, decorating the glasses, sippers, and stirrers.
Try your luck at interesting games like Basic Instinct, Charms and Clovers, Platoon Wild, TunzaMunni, Major Millions, and Jackpot Raiders.
Most of them are video slots with either a bonus jackpot round or a progressive pooled jackpot that offer the big million dollar wins. Hot Safari, Playing PIgs, Keno Pop, Donut Rush, and Secret Cupcakes all seem like really fun games!Progressive Jackpot Games at mBit CasinoThe jackpot selection at mBit Casino is truly impressive with 87 different games.
![Deposit Deposit](/uploads/1/2/5/2/125274958/429236972.jpg)
Consuming the F&B Product
This part is played by the guests. At the service end, the respective staff takes inventory of the consumed and balanced stock of food and beverages and keeps it updated to latest figures.
Maintaining Food and Beverage Standards
It is very vital for an F&B Services organization or an F&B department in a large hotel to keep their standards of food and beverage high. If the quality of food and beverage along with the best service is what the guests liked, then the chances of the guests coming repeatedly and singing praises of what they received are high.
Food and Beverage Standards
Any food and beverage service business has a great responsibility of serving hygienic, safe, clean, and fresh food. The customers also rightfully question if the food or beverage they consume at the F&B Services outlet is healthy, safe, and fresh.
For ensuring food safety, a system named Hazard Analysis and Critical Control Points (HACCP) in Europe works to identify Critical Control Points (CCP) for the presence of physical, chemical, and bacterial hazards to food. HACCP has set guidelines and principles on producing healthy and safe food. It also enables food and beverage businesses to adhere to consistent safety and quality of food production.
In India, Food Safety and Standards Authority (FSSA) works towards setting standards for safe and hygienic food. In USA, Food Safety and Inspection Service (FSIS) is responsible for the safety of meat, poultry, and processed egg products. Also, the Food and Drug Administration (FDA) is responsible for virtually all other foods.
Managing Buffets, Banquets, and Catered Events
Before planning and executing buffets, banquets, or catered events, the respective managers and supervisors need to consider the following factors −
Type of Event
It can be formal such as seminars, meetings, or conference, or informal such as a wedding reception, birthday party, employee outing, and alike.
Involvement of Various Persons
Casino Food And Beverage Operations Center
The participants such as decorating staff, planning staff such as managers, serving staff, supervising staff, whole sellers, and the guests.
Event Requirements
It is important to know the date and time of event, the number of expected guests, dance floor, audio or projector systems, or any special requirement demanded by the guests before planning the event.
Decors
It includes flowers, table arrangement, center-pieces, candles, artificial fountains/waterfalls, decorative art pieces, plants and pots; for both formal and informal occasions with the involvement of décor artists. The display pieces may be carved, baked, or assembled; made of edible or non-edible substances according to the laid standards. The decoration needs to go in pair with the theme of the banquet, buffet, or some event.
Menu
According to the time of event, it can include starters, salads, breads, main courses (meats, poultry, or sea food), desserts (fruits, pastries, or frozen desserts), beverages, accompaniments, and garnishes according to the establishment standards. It must be hygienic, in-line with the occasion, and meeting the F&B Services establishment standards.
Serving Equipment
Depending upon the requirement of guests and serving style, it can include silverware, platters, table linens, and other required serving equipment. It also includes size and shape of tables and chairs.
![Beverage Beverage](/uploads/1/2/5/2/125274958/131465739.jpg)
Casino Food And Beverage Operations Services
Serving Norms
Casino Food And Beverage Operations Menu
According to establishment norms, serving right food at right temperature, replenishing food platters timely, keeping the overall display neat and attractive, storing food and managing beverage consumption after service, cleaning buffet or banquet area, restoring plates, cutlery, Guerion trollies, and glassware after completion of service.